Top questions from investors in November 2019 – Answered by Kairi

Hi there! I’m Kairi and I joined Bondora more than six years ago in 2013 when there were fewer than ten people in the company. Today, Bondora has over 90,000 investors (this number is growing daily) from 85 countries all around the world who’ve invested more than €315M.

Top questions from investors - November 2019

Starting as an assistant, I’ve worked across several departments within Bondora, and I’m now leading our Investor Associates’ team. We strive to give first-class customer service to all of our investors. Here’s a little overview of the commonly asked questions during November. Happy reading.

Payments at the speed of light

Excellent news! We’ve recently upgraded our payments engine and now support instant payments for withdrawals and adding money to your account.

If you haven’t heard of it yet, instant payments allow you to make European transfers around the clock in seconds. Payments can be made instantly if the amount is under €15,000, and the bank of the beneficiary has joined the instant payment system.

How long does it take?

Many banks already support the instant payment system. In most cases the transfers are immediate, but please allow up to 3 business days for all the transfers to go through. Often, it depends on the speed of your bank when processing the payment. In addition to regular bank transfers (SEPA), this also applies to the other options like TransferWise, Trustly, and Klarna payments.

Invest 2020 special

1. You have a new exciting campaign running where one can win money. Where can I see the winners of Invest 2020?

In addition to our social channels like Facebook and Twitter, all prize winners will be published on the Invest 2020 page.

Don’t miss out! Invest now, and we’ll enter you into a prize draw* for €25,000. Winners so far:

Invest 2020

*To participate in the prize draw, you must add money to your Bondora account and invest between 04/11/2019 – 31/01/2020. The winners for the weekly prize draw will be drawn at random every week for a maximum of 13 weeks and notified via email. The platinum prize draw winner will be drawn at random on 03/02/2020 and notified via email. The prize amounts will be added to the winners Bondora account within 7 working days, and the platinum prize in accordance with the monthly agreement.

2. Can I also participate in Invest 2020 if I invest via Go & Grow?

Yes, it applies to all Bondora investment products, including Go & Grow. Find out more about Invest 2020 here.

3. Is there a minimum investment amount needed to participate in the prize draw of Invest 2020?

The minimum amount you can invest with Bondora is €1. And the same goes for the Invest 2020 campaign. No matter how much you invest within the campaign period, you’ll still gain an entry into the prize draw.

4. I am interested in increasing my chances to win. If I invest a bigger sum/make more investments, do I get more entries in the prize draw?

The earlier you invest, the bigger your chances of winning. But you’ll only get one entry into the prize draw. For those who invest between 04/11/2019 – 31/01/2020, we’ll choose a winner every week.

In case you have any further questions, please don’t hesitate to contact us—our team is happy to assist you in any way. You can email us at [email protected] or (during business hours, Mo-Fr: 9–17 EET) reach us by phone at +44 1568 6300 06.

*As with any investment, your capital is at risk and the investments are not guaranteed. The yield is up to 6.75%. Before deciding to invest, please review our risk statement or consult with a financial advisor if necessary.

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